Hello! I am writing my research thesis and i want to use the “explore products by” feature but the page doesn’t load and it keeps showing the message “504 Gateway Time-out”. Is there any way to solve this?
Sometimes the 504 happens if the server is overloaded.
- Have you tried in a different period?
- Could you post the entire url that you’re requesting?
If you need raw data I would recommend using the data exports provided in Data (or in the wiki at Reusing Open Food Facts Data - Open Food Facts wiki)
Edit: Also welcome to the community and to the forum!
I have tried morning, afternoon, evening… and i am requesting this url https://world.openfoodfacts.org/categories, today upon my request it looks like this:
That’s really strange. I opened that now and it gives me, with some delay, a table with results.
I know for certain that the page /categories is really slow to load, because it has to do lots of work, but eventually it should display the table.
Issue is still there since july 24th , several tries, no success. Looks like if a part of server is down