Hello!
I鈥檓 getting started with OFF but I鈥檓 not quite sure yet where I should go to get help.
There was a new Coviran shop nearby and I decided to try their products. However, when I scanned the barcode of a product in the app it showed me a different one of the same brand (Coviran).
I鈥檝e already searched in the wiki but didn鈥檛 find anything useful.
How do I go about this?
Hello!
Welcome to the forum. It鈥檚 a very good question, and you鈥檙e right, there wasn鈥檛 much documentation about it on the wiki. So I have just wrote a bit of documentation about it: Barcodes - Open Food Facts wiki
Spoiler: there is currently no solution to deal properly with this. There are several issues opened related to this:
In the meantime, you can already list the cases you encounter. You can list it on the wiki, with Folksonomy Engine, or publish it here or in our Slack space at your convenience.